IMPORTANT Shipping Information
Please note, once we have given your package to the shipping carrier, we cannot assume responsibility for the following:
- Delays caused by the shipping company
- Damage or theft of package after the package has been delivered to the specified address
- Returned or delayed packages due to an incorrect or undeliverable shipping address
- Packages left unattended
The most economical shipping rate is USPS Priority. However, the timeframe given (i.e. 2-day, 3-day, etc.) is only an estimate. USPS does not guarantee delivery within that timeframe. During most of the year, it is a very accurate indicator of delivery time, but around any holiday, it will most likely NOT arrive in the timeframe listed.
If you would like a guaranteed delivery day, please select UPS. UPS is a two business day minimum with no delivery on the weekend.
When warm weather shipping is in effect, there is a $2 surcharge for frozen gel packs and insulation to protect chocolate from heat during transit. During this time, USPS and UPS shipping occurs Monday thru Wednesday. On Thursday, we will only ship overnight USPS orders. We do not ship on Fridays.
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